Handcrafted. Custom. One of a Kind.

Privacy Policy

Effective Date: September 17, 2026
Last Updated: September 17, 2026

Topiary 4U (“Topiary 4U,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our products, request a custom design, contact us, or otherwise interact with our business.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices and rights available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from service providers that assist us in operating our business.

Information You Provide

Depending on how you interact with Topiary 4U, we may collect:

  • First and last name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Company or organization name
  • Order and purchase information
  • Product preferences
  • Communications and customer-service inquiries
  • Custom topiary project information
  • Desired size, category, placement, quantity, budget range, and project timeline
  • Design descriptions, special requests, and additional notes
  • Reference photographs, artwork, inspiration images, or other files you voluntarily upload
  • Information about how you heard about Topiary 4U
  • Any other information you voluntarily provide to us

Payment Information

When you purchase products through our website, payment information may be collected and processed by our third-party payment processor.

Topiary 4U generally does not need to receive or store your complete payment-card number. Payment processors may separately collect card numbers, expiration dates, security codes, billing information, and other information necessary to complete your transaction.

Their handling of your information is governed by their own privacy policies and terms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Dates and times of visits
  • Shopping-cart and session information
  • General interaction and website-usage information

We may use cookies and similar technologies to collect some of this information.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill purchases
  • Process payments
  • Arrange shipping and delivery
  • Communicate about orders
  • Prepare and respond to custom quote requests
  • Review uploaded inspiration or reference materials
  • Design and produce custom topiary projects
  • Respond to questions, requests, or customer-service inquiries
  • Maintain shopping-cart and website functionality
  • Prevent fraudulent or unauthorized transactions
  • Protect the security of our website and business
  • Improve our website, products, and customer experience
  • Maintain business, accounting, tax, and transaction records
  • Enforce our agreements and policies
  • Comply with applicable laws and legal obligations
  • Send promotional communications where permitted by law and where you have chosen to receive them

3. Custom Quote Requests and Uploaded Files

Our custom quote process may allow you to submit project information and upload reference images or inspiration files.

Please only submit files that you have the right to provide to us.

We may use submitted information and files to evaluate your request, communicate with you, develop a quote, create a design concept, manufacture your project, and maintain appropriate business records.

Please do not submit sensitive personal information that is unnecessary for your project.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

  • Keeping the website operational
  • Maintaining shopping-cart sessions
  • Remembering preferences
  • Website security
  • Measuring website performance
  • Understanding visitor activity
  • Analytics
  • Marketing or advertising, if such technologies are enabled

You can generally adjust your browser to refuse or delete cookies. Disabling certain cookies may cause portions of the website, including shopping-cart or checkout functions, to operate incorrectly.

5. Analytics and Third-Party Technologies

We may use third-party service providers to help us understand website traffic, maintain website functionality, process transactions, communicate with customers, or improve our services.

These providers may receive device, usage, transaction, or other information necessary to perform their services.

Third parties may use cookies or similar technologies on our website where such services are enabled.

6. How We Share Personal Information

We do not disclose personal information except as reasonably necessary to operate our business or as permitted or required by law.

We may share information with:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Email and communications providers
  • Analytics providers
  • Fraud-prevention and security providers
  • Contractors or service providers assisting with order fulfillment
  • Accountants, attorneys, insurers, or other professional advisers
  • Government authorities or law-enforcement agencies where legally required

These parties may receive only the information reasonably necessary for the services they provide.

7. Sale or Sharing of Personal Information

Topiary 4U does not sell personal information to third parties in exchange for money.

Depending on the analytics, advertising, or tracking technologies enabled on the website, certain disclosures of information may be considered a “sale” or “sharing” under some privacy laws even when no money is exchanged.

Where applicable law gives you the right to opt out of such activity, Topiary 4U will honor legally valid requests and recognized privacy signals as required by law.

8. Shipping and Order Fulfillment

When you place an order, we may provide your name, delivery address, telephone number, email address, and relevant order information to shipping carriers, fulfillment partners, or service providers as needed to deliver your order.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, managing custom projects, providing customer support, maintaining transaction records, complying with tax and accounting requirements, resolving disputes, and satisfying legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Information about how your information is collected, used, or disclosed
  • Withdrawal of certain consent
  • Opt-out of certain marketing communications
  • Opt-out of certain sale or sharing of personal information where applicable

To submit a privacy request, contact us at:

Email: info@topiary4u.com
Phone: (415) 895-8615

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

Topiary 4U is based in California.

California residents may have additional rights under California privacy laws. Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to Topiary 4U, eligible California residents may have rights including:

  • The right to know the categories and specific pieces of personal information collected
  • The right to know the purposes for which information is collected and used
  • The right to know the categories of third parties to whom information is disclosed
  • The right to request deletion, subject to legal exceptions
  • The right to request correction of inaccurate personal information
  • The right to opt out of the sale or sharing of personal information where applicable
  • The right to limit certain uses of sensitive personal information where applicable
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

You may exercise applicable rights by contacting us using the information provided in this Privacy Policy.

We may request information necessary to reasonably verify your identity and the validity of your request.

You may also use an authorized agent where permitted by law. We may request evidence that the agent has authority to act on your behalf.

13. Do Not Track and Global Privacy Control

Some browsers provide a “Do Not Track” or similar privacy preference.

Because there is not a single universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to all browser Do Not Track settings.

Where applicable law requires recognition of a legally valid opt-out preference signal, such as Global Privacy Control, we will process such signals as required by applicable law.

14. Marketing Communications

If you choose to receive marketing emails from Topiary 4U, you may unsubscribe by following the unsubscribe instructions included in the communication or by contacting us.

Even if you unsubscribe from promotional communications, we may continue sending non-promotional communications relating to purchases, custom projects, customer service, or other transactions with you.

15. Children’s Privacy

Our website and products are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization. If we become aware that we have collected such information in violation of applicable law, we will take reasonable steps to delete it.

We do not knowingly sell or share the personal information of individuals under 16 in a manner requiring affirmative authorization under California law.

16. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

17. Business Transfers

If Topiary 4U is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, practices, or legal requirements.

When changes are made, the updated policy will be posted on our website and the “Last Updated” date will be revised.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request regarding your personal information, please contact:

Topiary 4U
Vacaville, California, USA
Email: info@topiary4u.com
Phone: (415) 895-8615